Wait Application

🇳🇱 Nederlandse vertaling

Use Wait Application for free in 2023

The Wait application gives guests access to magazines, books and audiobooks during their stay (via their own phone and/or tablet, mainly in Dutch). Guests pay a one-off fee for access to Wait and it is only valid during their stay. In this article we explain how to install it for your own administration(s).


1. Installing the application

In order to install the application you need to have access to the App Store, in this case there will be a market stall at the top of your Booking Experts menu bar. If you don't have this yet, ask Support to activate the App Store for you.

2. Then choose the  Wait App;

3. In the application, click  Install;

4. Here is an overview of what the application can see in your administration(s);

5. Select the administration(s) for which this application is to be installed and click  Install;

6. The application has been authorized. 

8. Return to Booking Experts to continue. Click on the App Store and choose for the Wait AppCommands, select Settings;

9. You will be redirected to the Wait management system;
10. Log in with your Wait login. Here you see an overview of all linked administrations from Booking Experts. 
11. In addition, you can link here the costs you will incur in the next step.
12. Click on Return to Booking Experts when you are finished.

The application was installed successfully! 🎉


2. Set costs

1. Go to Setup 
2. Choose in the submenu for costs
3. Add a new cost item
4. Choose the following general settings

5. Choose the applicability for this cost.
6. Choose the following settings for price

7. Choose the following settings for invoicing

8. Choose the following for validity

10. Save the cost
11. Log into the Wait app and link the cost in the app. 


3. Set Application message templates

When you have successfully installed the application, a tab will be displayed under the Templates submenu, the Application Message Templates. You will need to personalize and activate these before sending the Introduction and Activation email.
1. Go to the Gear icon;
2. In the submenu, choose Templates;
3. Choose Application message templates;
4. Click on the name of the email to edit it; You only use the Wait Activation mail. 

Please note! the tag {{ wait_access_links }} must be used to provide access to the Wait app to the guest in the mail or text message.

5. If desired, choose to send the template by sms (for this you need to have a MessageBird account linked to the administration);
6. Save the application message template.


3. Resend activation mail

It is possible to resend the activation email from within the reservation if a guest has not received it.
1. Go to the booking in question;
2. Click on Applications at the top and then choose Wait: Send activation mail.

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