Payment policies

In a payment policies, you determine what portion of the down payment is eligible within a certain period of time and within what time frame the payment(s) must be in. It is possible to set up multiple payment policies.

Setting up payment policies

From the tab Payment policies it is possible to set up a payment policies. Click the 'New Payment Policies' button and choose between 'Pay in advance' or 'Pay afterwards' and name the payment policies. Follow the steps.

Set a minimum invoice amount. Reservations with an amount below the minimum amount, must pay the full amount. When setting the first payment term, it is possible to add several different payment terms. The payment moment immediately after confirmation is the moment after the reservation is confirmed and the invoice is sent.

Fixed amount down payment

Do you want to offer guests the option of paying a fixed amount in advance? Then choose a 'Pay in advance'. In the payment moments choose 'specific amount'. Click '+add another payment method' to set the other payment moments.

Payments after X number of days through the website

Do you want to offer guests the ability to make reservations without having to pay a deposit right away? You set this up in two places. In the Channels tab, choose 'Own website'. Click edit and check the 'Allow confirmation without direct payment' checkbox. Next, go to the Payment policies. Click on the payment policies for own website or create a new one if you do not have one yet.

At the first payment period set when the first payment should be in, for example 14 days. At immediately after confirmation set the amount or percentage to be paid. Click on 'Add another payment time' to set the times when the remaining payments should be made.

Standard payment policies

Setting a standard payment policies can be done through Administration Settings. Here you set a default payment policies per guest invoices and channel invoices.

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