Updates

🇳🇱🇩🇪

Here we keep you updated on the latest developments within Booking Experts.

Week 18 - 2025

PMS

We have added the memo for POS receipt items to the receipt item export. Memos are now also visible via an icon on the index page of the POS receipt items.

INT

⭐ Hoseasons: the connection with Hoseasons (major tour operator in Great Britain) is live in the AppStore! This collaboration includes synchronising availability, handling reservations, price information and bookings from owners, all via their API.

Week 17 - 2025

PMS

⭐ Deposit: if you change the type in a reservation, you can now adjust the deposit to match the rules for the new type. Deposits that have already been paid, released, blocked or claimed cannot be adjusted.
The name of the booker is no longer included in iCal blockages.
It is now possible to save the star rating (1-5) for a type. This rating is also included in the tourist tax report.
We have updated the function for bulk editing invoice items. The VAT rate is now set to ‘unchanged’ by default. This prevents you from accidentally changing the VAT when editing multiple items at the same time, allowing you to work more accurately and efficiently.

INT

Payment term statuses have been added to the Databricks API.
Information about tourist tax is now also sent when creating French accommodations in Booking.com.

CMS

For new widgets and sections, the Header Type is no longer mandatory. This setting has been set to ‘none’ to make it easier for users.

Week 16 - 2025

PMS

⭐A column with the price factor has been added to the Channels index page. In addition, a menu with actions has been added, which can be found under the three dots.
Permission for personalised advertisements has been added to the booking street. If bookers give permission, their personal data can be shared with Google for Customer Match, so that Booking Boosters can improve their (re)targeting campaigns.
The POS counts and receipts page has been redesigned.
The red badge for the number of unread new reservations in the main menu has been removed.
On the Owners index page, you can now also filter out owners who do not have a specific label.

INT

At Cynox, you can now choose to activate or deactivate the automatic switching of sockets for checking in and out.

CMS

Differences in energy labels for rentals within a type are now visible on category pages in the CMS.

Week 15 - 2025

PMS

Back office users can now view the direct debit settings of Owners on the page: Show Owner. This is displayed via an icon, with a tooltip showing the selected invoice types.
A bulk deletion function has been added, so that multiple owners can be deleted at the same time.
Reopening financial periods no longer affects payments that have already been logged.

INT

⭐ New link with Chift, an accounting solution. This link broadens our connectivity with various accounting software, including Sage, Minox, Pennylane and various French accounting platforms.
Support for MOOV V1 has been removed and support for setting up the current version of the MOOV app has been added.

Week 14 - 2025

PMS

External booking ID was removed from the reservation form, but has been re-added following user feedback.
Minor updates have been made to the Badges section. The :muted intention has been removed and we have added a new style: Outlined badges.

Week 13 - 2025

⭐ The reservation form has been redesigned:

The form now only focuses on the details of the booker to finalise the booking. The sidebar of the availability page has been reused in the form, so that the user can always see which booking he/she is about to make. In addition, the user can change the object, the guest group and the arrival/departure days during each step of the flow to see the corresponding booking price.

Column titles of an exported order item are now also translated.
You can now check To-dos in bulk in the checklist.
When logging in with PMS in CMS, APPS and DASH, the ‘Choose role’ page is skipped. An additional improvement is that when a user opens PMS without a selected role, they are now redirected to the page for choosing a role instead of the page for unauthorised users.

INT

Nev-Dama app via Qenner has been successfully validated.
Check24 app via Qenner has been successfully validated.

Week 12 - 2025

PMS

The invoice period is now shown for ‘Invoices to pay’ if there is still an open payment.
For Costs, the option to apply a maximum price per stay to prices per unit per night has been added.
The Price list ID and name are now displayed in the name of an exported price list csv.
The favicon of the Planboard is now red in the staging environment.
The title of the planboard page now includes the name of the opened sidebar.

INT

⭐ RECRON has been successfully validated
⭐ MORE LEISURE RMS has been successfully validated
⭐ The Leisure Story has been successfully validated

Week 11 - 2025

PMS

The Owner Card displays an image of the active Rentals. If no image has been added, it displays the image of the Rental.
The rentable Types index page has been updated on the design elements.
⭐ Improvements to the DAC7 Connector NL App, which now makes it possible to create a correction report to correct incorrect data and a clearer error reporting has been added.
Personal data can now only be exported by users with ‘advanced reception’ rights. This includes the export of reservations, the export of the guest list and the export of contact details.
The type and channel filter on the Allotments index page is now multi-selectable and searchable.
The Owners index page has a new column for country, with filters for country and city

CMS

Change in the popovers on CMS websites.
Radio buttons and multiple checkboxes on CMS websites are now displayed vertically.

Week 10 - 2025

PMS

The Payments export now includes the name of the booked type for customers in the United Kingdom supporting Cash Accounting.
The visibility of multiple buttons in the Owners portals and Back office page with views based on the status of the agreement has been corrected.
The new/edit owner page now has breadcrumbs.

CMS

CMS admin users can no longer log in with a username and password. You can now log in with your PMS account.

Week 9 - 2025

PMS

The Host Portal now displays the guest's address details when making reservations. This allows the Host to provide the correct data to the Statistics Office.
Invoice contact details are now stored on the invoice and do not change.
Minor updates have been made to the form for new/edited Owners for better usability. For example, VAT due is now broken down into who is responsible for VAT.
Délai de paiement is now also returned in the API for tour operator Channels.
The Object overview per Owners has been improved and shows more information for the Rentals. The button to view the agreement has been added to the Object overview, making it easier to navigate to the corresponding agreement.
When editing review questions, the ‘last updated on’ timestamp of review forms is now also updated.

Week 8 - 2025

PMS

⭐️ It is now possible to accept Monizze, Pluxee and Edenred ecocheques as méthode de paiement when using Bex Payments.
Owners can now view the payment progress of their invoices directly on the invoice summary page in the owners' portal. This provides a clearer overview of outstanding Amounts and what remains to be paid.
The word ‘Polish’ is now spelt correctly in the English interface.
The invoice overview for concept invoices has been improved and shows more information about the concept invoices.
Correction reports can now be created from the DAC7 PMS interface.
The Schranken App can now perform automatic check-ins.
It is now possible to modify the camper type code of a rentable type coupling in Booking.com

CMS

The forms and filters of the design system are integrated into the CMS website. This allows reuse of existing components we already use in other interfaces, such as date selections, checkboxes and text fields.

Week 7 - 2025

PMS

⭐️ Vouchers can be imported with the new style importers. The old import has been removed.
⭐️ VCC Support for booking.com and Expedia is now live. Our Merchants can now process Virtual Credit Cards directly within Booking Experts.
HelpScout beacon is now also available for French users in the PMS.
The documents overview of an owner is now improved and easier to interact with.
A check has been added in payment portal to prevent overpayment of a booking or invoice.
Users can now assign products to fixed rates. Currently, only the "BEX Starter" product is available.
Via an owner it was possible to open the reception messages of this owner. However it could be that the owner does not have any reception messages. Then, the page will lead to the reception message page with a buggy filter on, confusing the user. That is fixed now. The button reception messages is disabled if there are no reception messages.
The owner show page now has breadcrumbs and an ellipses menu. In order to improve the navigation and have a more clean design.
Todos can now be deleted in bulk too via the todos index page. Can now filter for deletable todos by using the applicable action filter on the todos index page.
The payment methods filter on the organization payments page has been improved and now filters out archived payment methods, and shows app-managed and park-specific payment methods.
Sending payment reminders in bulk will be logged on the booking from now on. Before, only the reminders that were manually sent from the booking were logged.

CMS

Modals on CMS sites now use the rounded/rectangular setting in the site theme.

Week 6 - 2025

PMS

Owners cannot be set active/inactive anymore. The activeness of the owner now depends on if they have an agreement that is currently active. This change saves manual work and gives a better overview of all owners with an active agreement in the administration.
Users under an owner can now have three states: Not invited (no invitation send yet, no access), invited (invitation sent), has access (invitation accepted). Users can be invited individually or in bulk. Users can only send an invitation to users when the template 'Owner account created' is active. We explain with tooltips what is happening and why actions cannot be done.
The invoices overview per owner/channel is now improved and show more information about the invoice. This gives a clear overview to the user how much there is paid and how much is still open.
The fellow guests of owners now show bit more information and have a more intuitive and easy interaction.
The tourist tax export has been expanded to include data that's needed for French tourist tax declaration for accommodations without star classification.

CMS

Reintroduced ordering of facilities, this was removed when migrating to sections and is now back.

Week 5 - 2025

PMS

Automatic emails now have dedicated send time fields instead of optional filters that determine when to send the email.
On the Planboard, payment statuses are now displayed correctly and consistently with the booking screen.
Extras added to the order are due on the Reservation arrival date, as long as it is a date in the future. If the start date is in the past, the montant is due on the date de départ of the reservation.
The name columns on Rentals and clusters index pages are now sortable.

CMS

⭐️ Facilities have migrated to use sections for their pages.

Week 4 - 2025

PMS

A warning has been added to inform users that manually releasing security deposits will also result in automatic reimbursement being disabled and that reimbursement must also be done manually.
The import button on the cluster page has been removed (for now). The button returns to importing objects, but this was confusing. The object index page has its own import button.
Emails to performers are now sent in the language they prefer and have set in their profile settings.
Organisation-level search results now always show the park name.
Parks can now share the DAC7 data they intend to submit with their owners through the owners' portal, which is a legal requirement under the DAC7 legislation.

Week 3 - 2025

PMS

⭐️ French language is now available as interface!

Booking.com full content can now be manually deactivated.
Auto email filter for review score now accepts decimal values.
All rentable identities and facilities related to the user's tasks now appear in the filter on the performer portal.
Blocked periods can now have an out-of-use type (e.g. blocked by owner, maintenance).

Week 2 - 2025

PMS

The DAC7 Report pages now contain action logs to track what changes are made to reports.
Auto email filters selection is grouped by concern.
'Invoiced Amounts' on new DAC7 reports, for invoices with manual changes, will now be calculated also. Since these data may be incomplete, an error still needs to be dismissed, to encourage users to manually check the calculated amounts.
Minimum- and maximum prices are now also applied to costs that have been added to packages.
Channels are now sorted alphabetically by name and a search filter has been added.

CMS

Email addresses are checked on verification before sending emails.

Week 1 - 2025

PMS

On the cancellation page, it was not clear which Ledger account was used for Costs and which Ledger account was used for Cancellation. We have made this clearer by expanding the label texts of the input fields.
Currencies in the cancellation conditions are displayed correctly according to the internal currency settings.
Rentals can now be marked as exempt from having an energy label.

Week 51 - 2024

PMS

An administrator now has the right to see the guest list of a booking, if provided. This can be useful for administrators who need to fill in documents for tourist tax, therefore only the first name, surname and date of birth are visible as these are the only mandatory fields to fill in the documents for tourist tax.
The ability to search Type groups and filter them by type.
New filters for car emails introduced: IBAN filled in, registration number filled in, questionnaire filled in and guest list filled in.
Introduced new filters for car emails: review score, Rent and Total order value.
New filters for auto emails introduced: Reviewscore, Rent, Total order pricing, Communication language, Booker city, Booker country, Guest label, Traffic source, Segment, Object, Object city, Object region and Amenity.
Admins can now delete users on the user page.
Added support for Pools Settlements to the DAC7 report builder.
BexPayments now uses the latest version of the mollie gem to retrieve balance transactions.

Week 50 - 2024

PMS

DAC7 Reports are now saved to the database after generation, with better feedback about missing data. Users can now check the data, and mark a report and it's individual components as 'checked'. Note that this is initially released behind a feature flag, only enabled for a limited set of customers.
Owners can now receive a point-based discount through their owner agreements. This allows them to book nights for free as long as their point budget covers the cost. The points required per night are determined by the commission agreement, where the nightly point values for the pool are defined. However, a point budget can only be assigned to an owner if their agreement is linked to a commission agreement of the type 'pool'.
The statistic page now includes a clear comparison popover on the change percentage when comparing periods.
At the invoices overview, it's now possible to also add refunds in bulk. Adding payments was already possible, but that only allows positive amounts.
Owner profiles are added to the owner agreement export.
The price rules can now be sorted on the column period in the pricing rules index page.

CMS

We added a new datalayer event to the PMS and CMS in which a visitor's given consent can be read. This event can be used as a trigger in GTM.

Week 49 - 2024

PMS

Users can now navigate the accounting apps with backlinks.
The Owners portal's new reservation form has been updated to Design System.
Reviews from Booking Experts are synchronised with VRBO & HomeToGo.

CMS

Email campaigns > Email addresses include two new tags: Returning Guest within organisation and Returning Guest to Administration.

Week 48 - 2024

PMS

Rentals that are not currently for rent can now be exported.
Users can now specify a VAT number for non-corporate owners and a Business Registration Number (BRN) for corporate owners, so they can later be included in DAC7 reports.
The bulk page for adding rentable identities has now been converted to the design system. We have also changed the default input for Types and dates to ‘empty’ to reduce errors.
Bank transactions import is now supported for more European banks.
A liquid tag ‘locals.booking_security_deposit_total’ has been added to e-mail templates/auto-emails.
Liquid tags for e-mail templates and auto-emails have been reformulated so that usage is more consistent and the same list of liquid tags is available in both templates and auto-emails.

Week 47 - 2024

Guest group filters in automated emails changed. You can now filter by the presence of one or more guest types instead of filtering by the number of a specific guest type.
Added Coupon Code, Discount Actions and Discount Card filters to automatic emails.
Added the option to select multiple options in channel, reservation label, object label and type (group) filters in auto emails.
Updated the Types index page with some additional functionality, including a search bar.
The invoices index can now display up to 250 results, instead of 50 results. This makes it easier to perform bulk searches with a larger selection.
HomeToGo app: now also possible as a tour operator. This makes it possible for users to switch to HomeToGo collect, with Payments made entirely through the channel.
‘Percentage of basic rent per person calculation’ added. This is needed to correctly calculate the French tourist tax.

Week 46 - 2024

PMS

⭐️Remove the object setup "for rent" option. Now every setup will be considered for rent. Instead of creating not for rental setups, the user can set the setup's "active till" date to determine when the object is not for rental.

Replaced the existing 'App Store' permission with a more generic permission called 'IT management'. With this permission you have also the ability to do domain management.
Object ical tab: Hide the new ical channel buttons if the object is virtual
On two places where "€" is hardcoded are now changed to dynamic currency symbols, so that the currency setting is followed through the PMS.

Week 45 - 2024

PMS

⭐️ Introduced minimum and maximum prices for costs. It is now possible to set minimum and maximum prices for any costs. You can set a fixed maximum, a maximum per day, per guest, or per guest per day.

⭐️ Updated order item modal in reservation view. Order item modal now gives detailed information on how the price was calculated, including how many guests were counted and why, if any minimum/maximum price was applied.

Added a manual close button to the circuit admin. Also separated the subcircuit state from the main circuit state.
Users can now filter on reservations where late check-out is enabled.
Changed the links for the Booking Experts Academy in PMS, so you are redirected to the right pages. Two new courses have also been added.
Expanded the period filter on the visits page, so that it is possible to see the visits of other periods than only fixed months.
For administrations with no online payment methods (e.g. customers in the Caribbean), the payment options are hidden in the checkout portal. Guests confirm the booking without payment and are redirected to the "Thanks for your booking" page. The last step in the checkout portal will simply show the payment schedule. After confirmation, administrations are expected to inform their guests on how to pay for their booking in the booking confirmation mail template. When there are no online payment methods, the QR Code on invoices is hidden.
The owner agreement import can now also import dynamic (Yes/No/Different amount) periodic cost items based on the set of costs that is available on the park.

Week 44 - 2024

PMS

Fixed sorting of Planboard object names for rentable properties with a rentable type starting with a number.
Alerts on the Checkout Portal confirmation page also cover use cases such as bookings requiring owner approval and/or park approval.
Users can now see the owner's communication language in an owner's show page.

CMS

In the CMS, we now use breadcrumbs on pages where we previously had backlinks. This makes it easier for users to navigate through the app.

Week 43 - 2024

PMS

Owners can now have the right to make reservations for their property when there is no active arrival or departure possible for those dates. This gives them the ability to make reservations before the actual Guests can make the booking (as it often opens on a fixed date in the year).
First version of the supplier API, which allows supplier apps to be built. Allows Administrations that (fully or partially) OTAs to receive its availability and send reservations to external accommodations.
The expected checkout page now has an owner and object filter. The filter for commission agreements has been changed to a multi-selection filter for full flexibility.
Indentation of checkboxes has been added on Owners' profile page to make it clearer which permissions belong together. Also made title clickable.
Improved date picker for pool system (points per day) in new commission agreements form. This is now fully visible.
Fixed some label texts of input fields in contact details, making the set more consistent and clearer to use.

CMS

⭐️ Menu management has been converted to the design system. It is now much easier and faster to create and customise desired menus. Linking to pages has become easier and more powerful in case pages are deleted.

Week 42- 2024

PMS

Owner profiles can now be duplicated using the Duplicate records function at the administrative level (note this can only be performed by Booking Experts employees).
The Amenities page now has an index for all amenities. This makes it easier for users to oversee all the amenities they have. The facilities groups page is still there and works as before.
You can now search the organisation name in the search bar for organisations/Administrations in the PMS.
Invoice items export has been extended to include Costs and commission arrangement to make a correct mapping or comparison based on the data provided.

Week 41- 2024

PMS

🌟 Owners' rights are now managed within profiles. This way, when adding a new owners agreement, users do not have to figure out which right the owner should have if the profiles are set correctly.

The reservation filters of the reservation overview in the administrator portal have been extended.
The rental distribution page now shows a disabled type status if the type is not bookable (instead of a page-not-found). The rental distribution page of a specific type now has a different title to help the user navigate within the rental distribution page. We have also added a search bar and an object filter to help the user find what they are looking for, especially if the user has many Types within one type.
The Commission agreement has been added to the Planboard object overview so users can quickly scan for objects used for special reservations with no or low rent.
The admin page has had a minor touch-up, meaning more information is now visible and connected rentals are shown in a clearer overview.
It is now possible to see contact details of administrators in bookings relevant to that contractor's responsibilities. For example, reception can call the administrator when a guest calls reception.
Administrators can now receive emails about cancelled bookings. This can be handled within the administrator's access rights.

Week 40- 2024

PMS

Owner agreements can now be imported through the interface, this allows the user (or administrator) to create all annual agreements at once, without having to do it manually.
Reservation exports have become about 4 times faster and an alert has been added for when people start a new large export.
It is now possible to click on the chart in the administrator portal and go to the reservation index page pre-filtered by the date you just clicked on.
Both the Owners page and the object page now have a search bar. This helps users easily find what they are looking for.

Week 39- 2024

PMS

Accounting period is simplified to one date until when all financial transactions are locked. This setting is called 'Blocked accounting period'. You can find it in your accounting settings under the 'Accounting' tab.
We have updated the planboard sorting. There are now three sorting options: Sort by object, sort by type and group by type. The sorting options take into account whether type headings are displayed or not.
It is now possible to add a facility to a type even if some objects already have these facilities. If an object has this type of facility as an object-specific facility, it will change to a type facility.
No longer informs owners when a reservation moves to another facility on the same object.

CMS

Section editor improved by showing preview in button widget setting when choosing button variant.

Week 38- 2024

PMS

⭐️ It is now possible to update a reservation's order items via the reservation view page. If there is nothing to update, the button is disabled and the tooltip explains why. Updating is always done for costs and rentals can be included via the checkbox.

When updating an object facility, the user can now remove facilities booked as ‘desired facilities’.
Booking filters that are used less frequently are now hidden behind a ‘More filters’ link to keep the user interface clean. When any of the additional filters are activated, they are all shown and the ‘More Filters’ link is hidden.
If identification is not required for fellow guests in the guest list, it is not displayed. Currently, these are optional input fields that cause confusion.
The guest memo has been added to the export of reservations.

Week 37- 2024

PMS

⭐️ Filters have been added to the reservation view: Segment, Type, Cost, Package, Discount Offer, Discount Card.

⭐️ It is now possible to extend the length of stay of a reservation by adding the extra nights at the current rental price to the original rental price. In addition, while updating the length of stay of a reservation, it is possible to update the rental price and charges + their prices separately. This helps the user to have more flexibility in how to extend, shorten or update the stay.

The internal name of charges is now shown in all forms where you can select charges.
We now show alerts to the user while updating the length of stay of a booking. This lets the user know whether they are extending, shortening or updating the stay and by how many nights. If the user also updates the object, we show what the previous selected object was, so the user can go back to that object without leaving the page.
When creating a setup for an object, the object-specific facilities of the last existing setup are selected by default.
The reservation filters of the organisation's reservation view have been extended to include the same filters as at the administration level.
All percentage line items are now displayed as accommodation line items on the invoice. We no longer show the minimum price.
The type importer now also imports the minimum number of nights and same-day arrival (+ time if applied)

CMS

The displayed title of a page in the CMS backend is now based on the input language instead of the interface language.
We have optimised the URL redirection process in the CMS. URLs to be redirected are now opened automatically every time, allowing you to redirect URLs in a faster flow.

Week 36- 2024

PMS

When crediting invoices, the credit invoice now relates to the same quantities and price calculation method. Previously, we credited the invoice item as 1 per stay item, which resulted in problems when calculating the number of items sold.
German translations have been updated and improved for the onboarding checklist.
The objects-importer has been moved to the objects-index page. This now allows the import to add a list of objects for more than one type at a time.

Week 35- 2024

PMS

⭐️ The password policy for users has been updated, with a new lower limit of 8 characters and an additional check for violated passwords. The new policy is evaluated at every login and the password is automatically reset if a user's password does not meet our requirements. The ‘Change password’ page now indicates the password strength. All password fields now have a ‘show/hide’ button. In addition, users can now change their password via their profile.

Week 34- 2024

PMS

Guest list export has been adjusted slightly. The default option is now shown first and identity soft second. Also, the label has now changed to just ‘Type’.
When mapping costs to an order import, the internal name of the cost is shown. No longer the external name.

Week 33- 2024

PMS

There are now commission agreements with an institution for tourist tax exemption, so tourist tax charges are not applied to owner reservations. This allows parks to correctly handle the situation where owners pay an annual advance for their tourist tax to local authorities.

Week 32- 2024

PMS

It is now possible to create an export for invoices on organisational level.
When booking details are missing, the user now receives an alert when the booking is checked in and out.Users can always ignore this alert and continue checking in and out.
The portal for external parties and administrators is now translated into the following languages: Dutch, English, German and Spanish.
We have split up the "also show" filter on the Invoices to pay page.
For all applications, the start bar now shows the new brand names; BEX PMS, BEX CMS, App Store and Planboard.

Week 31- 2024

PMS

⭐️ The object/owner/guest/reservation labels have now been moved to the organisation settings. This makes it clearer to the user that the labels are used across administrations and so they should be careful when creating/archiving them.

When you copy a reservation, the guest list and number plates can now also be copied to that next reservation.
New owners will now no longer receive updates for reservations if they have not checked the box themselves.
Inactive night prices are now also copied when copying from a complex price list to a simple price list.
The label on invoices showing total payment amounts has been improved. This results in clearer invoices against which other invoices are offset.
When tasks are sorted by 'Completed by', they are now sorted second by object/facility in the 'To be checked', 'To be invoiced' and 'Completed' tabs of the task overview.
The night register has had a minor refresh. Hints have been updated and counting pets works again. In addition, the possible fellow guests page can now be filtered by segment and they are grouped by owner.

CMS

Status buttons in CMS have been moved from 'Pages' to 'Site settings'. As these status buttons are organisation-related, they belong on the 'Site settings' page.
An organisation's front page in CMS can no longer be deleted.This is to prevent a user from accidentally doing so anyway.

Week 30- 2024

PMS

Send notifications to administrators for new bookings has now been added.
For jobs manually edited by the user, the quantity of jobs is always updated according to the quantity of the order item when the booking changes.
In the administrator portal, contractors can see if a booking has been made by an owner.
You can now select an invoice template for each invoice type. This allows you to use separate invoice templates for owner invoices and reservation invoices.
The permission for administrators to view orders has been changed. They now see the complete order, including prices and without applying invoice rules.

CMS

We extended the rich text widget with the ability to add tables.

Week 29- 2024

PMS

Automatic antedating of rent settlements is now possible again via the 'Automatically antedate rent settlements on the last day of the settled period' option in invoice settings.
The owner portal now also shows the expected revenue the owner will receive for a reservation, based on the rental and commission agreement with the different percentages per channel.
App-store permissions can now be granted separately from manager permissions, meaning it is no longer necessary to turn app administrators into organisation managers.

( For organisation managers, everything remains the same, as 'App-store' permissions are still included in the manager permissions. Note that this permission applies to the organisation as a whole, and so can only be granted and revoked via the organisation-level employee list).

Users can now add liquid tags related to contractors in booking-related email templates to share contractor data with guests. Only contractors with the 'view booker contact details' access right will be shared.
It is now possible for users to choose machine translations in the translation settings page (Deepl)
ICY products can now be applied to a selection of rentable types. This allows us to set a default power value for these types.
It is now possible to change the accommodation type of an existing Booking.com accommodation.

CMS

Recently added colour schemes are now visible to users.

When a user searches for an image using a tag, it is now easier to find the image. And a user no longer needs to add a tag to an image via the media library, you can just add a tag while uploading a new image.

Week 28- 2024

PMS

A 'change day' filter has been added to the tasks overview page.
Organisation administrators can now re-invite employees who have not yet logged in or accepted their role. This is useful in case the invitation emails get lost or the password reset link, which is part of the invitation email, has expired.You can do this by navigating to the relevant employee's organisation role and then clicking the 'Re-invite employee' button in the top right.
Reception messages are now sorted more intuitively. The inbox tab is sorted by when the last message was received. The outbox is sorted by when the last message was sent and the archived tab is sorted by when the message conversation was last updated.

CMS

Removed classic theme code and removed obsolete sticker colour setting from organisation settings.

Week 27- 2024

PMS

Exports of open payments now show booking details if they represent an entry. Both payment exports and open payments have a new column 'booking number' if they represent an (open) payment on an entry (or booking invoice).
Users now have a clearer overview of objects connected to an administrator. Connected objects are now displayed in table and show views.

CMS

'Parks' has been renamed to 'subsites' to better fit the site structure.
Added a character count for overwriting titles on pages.So now you get a notification if you exceed the limit (60 characters). This is for better SEO.

Week 26- 2024

PMS

⭐️ The administrator portal now has a dashboard where external parties can see upcoming check-ins and check-outs, upcoming tasks and a graph of future arrivals and departures.

The access control apps now do not check reservations if there is still a blocking todo on the property for the previous reservation.

CMS

⭐️ New theme interface is live for CMS

The order of image options has changed so that choosing from the library is now the default option, instead of uploading a new image.

Week 25- 2024

PMS

When importing invoices for one-time owners, the invoice items are now put in the same order as the order in the csv.
It is now possible to create/update/delete discount tasks via the API.
When creating a periodic task applicable to facilities or periodic charges, it does not make sense that the user can set the 'when should the task be generated' to 'when the object is vacant', as facilities and periodic charges are not objects.Therefore, we now hide the 'When the object is vacant' option when creating a periodic task for facilities or periodic charges.

CMS

In the CMS, we now mostly use the primary colour from the colour scheme for accent colours such as icons. This is to make migration easier. In future designs, we may also include the secondary colour.
The following functions are active when the new theme feature flag is enabled:
You can now manage themes and colour schemes in the admin interface. You can assign colour schemes to pages, templates, sections, headers and footers. Colour schemes affect the styling of the website. Note that it does not yet affect the background colour of pages across the site, that still depends on #21307. Once that's done, the new theme functionality will be complete.

Week 24- 2024

PMS

More consistency has been added regarding late check-out charges. The validity period set now takes into account the start and end dates for charging.

Week 23- 2024

PMS

Automatic antedating of rental payments has now been removed as a functionality. This way, the invoice date will always be the date you finalised the invoice and sent it to the owner.
Within the owner portal, owners can now see property-related features to get an overview of their property and the investments they have made.
The search box for blocked periods now also shows results when searching for an ID.

Week 22- 2024

PMS

The payment info box is now also shown on draft invoices/booking confirmations for reservations that do not yet have an invoice due to invoicing on departure. The payment info also includes the QR code that links to the payment portal that guests can use.
We no longer allow archiving channels linked to apps. Users must first delete the app subscription instead.
Contractors can now get specific access to certain properties and facilities. They will only be able to view todo's for those objects/facilities in the contractor portal.

CMS

The colour scheme selector in the CMS admin interface has been improved. It now includes the background, text and primary colour.
Submit buttons on forms now always take full width on mobile, making it easier for users to click on them.

Week 21- 2024

CMS

We have reduced the organisation count in CMS.

PMS

Updated the type groups page to make it cleaner and easier to navigate.
It is now possible to manually check or open accommodations from Booking.com to speed up -onboarding. Creating an accommodation check shows you which points still need to be done to get your Booking.com accommodation live. If there are no more points here, you can put your accommodation live from the Booking.com app.
It is now possible to set a custom start and end time for ICY products.

Week 20- 2024

PMS

VRBO & HomeTo no longer require a payment provider to set up the connection.
We now send a default postcode to Booking.com if there is no postcode for an administration/type, as can happen for accommodations in Curaçao.
The reservation filter 'status' in the owners' portal has been updated and is now more logical for the owner. The new filter consists of three status options

(1) confirmed

(2) not yet confirmed (badge = option & not yet confirmed)

(3) cancelled

Week 19- 2024

Users can now log into Booking Experts with Microsoft Accounts by clicking on 'Login with Microsoft' on the login page.
VRBO & HomeTo no longer require a payment provider to set up the connection.
The booking filter 'status' in the owner portal has been updated and now makes more sense for owners. The new filter consists of three status options (1) confirmed, (2) not yet confirmed and (3) cancelled.

Week 18- 2024

PMS

⭐️ Users are now only allowed to use one login method at a time. If a user has been using 'Login with Google', they will be forced to continue using it. If you want to use the other login method, i.e. with username and password, you can email support@bookingexperts.nl to reset this.

In the Exact Online app, it is now possible to set up authorisation per configuration. This means you can have configurations for multiple countries.

Hanging guest group of a reservation is now recalculated by default based on the current order. Previously, this was based on the current prices, which meant the user almost always had to change it to get what they wanted.

Week 17- 2024

PMS

You can now add a label to a group of guests via a bulk action. This allows the user to easily label all guests who have booked at least 5 times, for example.

It is now possible to log in with Google on the STAGING environment!

We now have an import for types! With this we import texts in multiple languages, facilities, number of bedrooms etc. and details of guest groups.

Week 16- 2024

PMS

To make it possible for booking system users to import bookings from their previous booking system, we have introduced a framework that makes it easy to create a complete booking with appropriate costs, prices and tasks.
Users can now select a different language on the login page.
Added separate guest and reservation label filters to statistics.

CMS

We removed sales leads (and everything related to them) from the CMS. Sales channels have been renamed to form channels. You can now manage a list of channels to use in a selection field in forms.
We have changed the styling of the animation programme loaded via the Recreatheek widget to match the way Recreatheek displays it.
Headings applied in a rich text widget are aligned in the same way. Either the title widget is used or a title is entered in the description field.

Week 15- 2024

PMS

The statement of expected payments now takes into account deferred payments. This results in a correct overview compared to outstanding payments in a given period.
We also now use a numeric field for the guest group within the plan board, making it possible to make reservations for more than 16 people.
It is now possible to change the type of rental blocked by clusters.

CMS

SVG images can be uploaded to Media in CMS.
When a visitor adds a type to the cart, the same seasonal image is shown in the search and book. In the previous situation, a static image was displayed here instead of a seasonal image.
Sales channels in CMS are synchronised with linguist so that translations can be ordered.
Added a link to PMS invoices in the management interface for CMS billing subscriptions.

Week 14- 2024

PLANBORD 🤩

A new guest group filter has been added to the planning board. This affects the results shown on the planboard and the price in the reservation form.
Prices are now visible in the planboard. By default, this price is based on two adults, but this guest group can be changed via the guest group filter on the planboard.
The planboard now gives notifications about possible problems when making a reservation (wrong arrival/departure days, no prices, etc.). This notification is given in the window after the user selects a particular date.
The guest group filter on the planning board starts blank (instead of with 2 adults), so that single rooms are also shown by default.

CMS

Settings for footer are enabled for all users. Due to the footer migration, this was an administrator-only feature.

Week 13- 2024

PMS

There is an option to add point calculation for CAT card products.
DAC7 reporting and XML export functionality has been added, allowing users to submit DAC7 data to their local tax authorities (availability: only German parks with owner module).
Users can now edit 'to be invoiced' tasks in bulk. Applying the 'Ignore' bulk action changes the settings of the selected tasks so that the tasks are no longer displayed in the 'To be invoiced' tab.

Week 12- 2024

PMS

STATISTICS 🤩

All statistics are now real-time!
We have added many new statistics, such as ADR and RevPar, and are now more in line with the travel industry.
It is now possible to create multiple reports and we have added two sample reports to all administrations.
Administration statistics are now only available at organisation level.
Linking statistics to Google Sheets is now only available for statistics stored in reports, so you can find and update them later

German date notations are now displayed correctly everywhere!
In preparation for deleting grouped types, the following actions on them have been made admin-only: new, create, copy and dearchive. It is also no longer possible to convert a type to a grouped rentable type.

CMS

Initial data for new organisations has been cleaned up. The default front page for new organisations has sections.
Dynamic remarketing parameteris added to the data layer for front pages on sections. This parameter is used for dynamic remarketing campaigns in Google Ads.
We brought back the option to show all accommodations on a page using the 'Accommodation List' widget.
Users can now type in the input field of the page selection field in the placement widget. This is to ensure that pages can be searched by typing, rather than scrolling through the entire dropdown.

Week 11- 2024

PMS

In the Exact online app, it is now possible to filter journal entries by 'failed'. In doing so, you filter out journal entries that have not been synchronised.

CMS

In sections, it is now possible to use a background image covering multiple sections. When you assign the same background image to sections that follow each other, the image will run across all sections.

Week 10- 2024

PMS

The payment method for payments through a Mollie terminal is now also displayed in the reservation with the name given to the payment method for this terminal. This is instead of just 'Via cashier', as the (refund) payment is not made via the cashier, but is refunded via Mollie. This ensures that users can choose the right back payment method, as it now leads to duplicate refunds.
Users now have the option to automatically anonymise guest data after x number of years. You can find that here.

CMS

It is now possible for a customer to customise the transition between the last section and the footer more.This gives customers more options to customise the look of their site and make it more unique. Changing the footer transition is possible via Settings -> Footers -> Edit menu footer.

Week 9- 2024

PMS

The user gets a notification on the reservation screen if booker details are missing.
An export function of all journal transactions has been added to the trial balance, allowing the user to check all financial flows for a given period.

CMS

With this update, users now have improved privacy when using the video widget for YouTube and Vimeo. Cookies are not set by default.
For customers who have migrated to sections, we have introduced templates. A template can be used to load reusable content on multiple pages. You now only need to manage a template in one place and it changes on all pages where it is used.

Week 8- 2024

PMS

The option not to display the card if there are less than x (default is 2) number of objects has been reintroduced in the PMS for checkout.

CMS

Google Consent Mode v2 is implemented for all users using the cookie module of BEX CMS. When loading the website, the default consent script is loaded. After a visitor gives a consent, the consent status is automatically updated. With this current update implementing Google Consent Mode v2, the first step in refreshing the cookie module in BEX CMS has also been made. In the coming time we will work on updating the cookie banner and optimizing/extending cookie settings.
Whatsapp and email settings are now a feature that all CMS users can customise.
The Mailing campaign contacts app is no longer needed to synchronise email addresses from email campaigns as long as the BEX CMS app is installed.

Week 7- 2024

PMS

The search for bookers has been updated. It is now possible to search bookers by first and last name, e-mail address and postcode and home address. Users can reduce the list of booker suggestions by filling in more search fields (indicated by a magnifying glass icon).
You can now also send reminders and summonses to bookings without an invoice (invoice on departure).
You can now upload .webp files to BEX

CMS

The default minimum number of adults when searching and booking can be set to '1'.

Week 6- 2024

PMS

BRANDING UPDATE 📢

What has changed.

Uploading logos for invoices, emails and templates has been moved to brand and portal settings in organisation settings.
We are introducing two types of brands:

Administration brand: every administration is required to have an administration brand. The administration brand is used for all communication from the administration to the guest (invoices, templates, emails, checkout portal, payment portal, guest portal).
Channel brand: it is optional to have channel brands. A channel brand overwrites the administration brand for the checkout and payment portal for the set channel

It is possible to have a channel brand on emails/templates, by using the tag. ('logo' is the administration mark, 'channel.logo' is the channel mark).
The send address and send name for emails can now be set for different languages.
The brand settings have been extended to include a logo on white. If this logo on white is uploaded, it is used for invoices, emails and templates. The logo on colour is used for the portals, with the header providing the background colour.

CMS

Widget headers now have a "centred" type option, which aligns the header (title and subtitle) centrally.
We have added custom styling classes to sections, allowing our website builders to apply specific styling in a more targeted way

Week 5- 2024

PMS

We added the ability to add a separate rule regarding VAT on statements.
German content in PMS/CMS can now be translated into English, Dutch and French, as German has been added as a source language.
If you do not have Setup extended rights for Setup, you are now no longer directed to a part of the -system that you do not have the appropriate rights for.
Users are notified when the new payment exceeds the amount to be paid.
VAT code' and 'Distribute via' are not shown for most fixed balance accounts.
The area of an object has been added to objects import and export.

CMS

A rich text field has been added to the footer to allow more adjustments in the first column.

Week 4- 2024

PMS

It is now possible to disable the "Confirm reservation immediately" setting for channels with a proprietary site. Own site channels are channels that are automatically created when you use BEX CMS to create a site.

Week 3- 2024

PMS

We've added more filters to the page for assigning general ledger accounts. We also show the internal name for expenses, so users can quickly see what they are allocating without having to open the expense item.
It is no longer possible to add negative payments to a +payment.
Internal names of costs are now also shown when exporting costs.
Internal cost names are now also shown in the overview of recharged costs.

CMS

The search and book bar can now be applied to custom pages that now work on sections.

Week 2- 2024

A filter has been added on the payable invoices page to display only invoices from bookings with checked-out reservations.
Area of types and identities can now be retrieved & set via API V3.
Match existing owners in owner import on both debtor code and contact details.
When billing on confirmation, guests who booked through tour operators and were charged extra fees directly received an email with the 'reservation invoice' template. Now they get an e-mail with the new template 'Booking confirmation for tour operator'.
Guest list information related to the guest's address can now be defined separately.
Area added to rentable type and rentable identity.
Column sections now have the option to add padding (extra space) at the top and bottom.
The 'Invoices to be paid' view now filters out invoices or bookings for which a refund has already been started but not yet processed.
We added more filters to the page for assigning general ledger accounts. We also show the internal name for expenses, so users can quickly see what they are allocating without having to open the expense entry.
The old V2 energy label compatibility has been removed. We now fully use V3 for energy labels.
The search and book bar can now be applied to custom pages that now work on sections.

Week 1- 2024

Order items for mandatory charges now have a description (if any)
It is now possible to make a PIN refund via a terminal with BEX Payments.
It is possible to insert a button in the new footer to link to a custom page.
We have added the ability to add custom billing information to owner cards.
Booking.com administration assignments are now automatically disabled if Booking.com replies that we don't have access to the property
URL for customer contact now points to an endpoint that redirects you to the park's customer page if you don't have permission to view the organisation's customer page.
We have added a summary to internal messages sent to multiple owners with information on which owners the message was sent to.

Week 52 - 2023

The option 'Hide accommodation selection map when the number of available accommodation is less than' has disappeared from 'Search & book settings' at both organisation and park level because it no longer did anything.
The 'Show book button in navigation' has disappeared from 'Search & book settings' because it no longer did anything.
It is possible to sort the list of urls to be redirected from A-Z.
When creating a redirect, the system automatically selects/advises the most logical URL.
The domain filter function and search function for redirects has been made available again.
The payment status on the reservation page now shows detailed totals for bookings with multiple reservations.
The way periodic invoice items are invoiced is now shown within the agreement editor. This gives the user a better overview of what is actually billed and when it can be expected.

Week 51 - 2023

Social media icons in footer and widget UI feedback
A search filter has been added to distribution apps to help filter out active and inactive linked types.
The ICY integration now also records meter readings with decimals.
The search function in the url settings is available again.
Minor changes to the channels overview to make it look a bit neater.

Week 50 - 2023

Allow split revenue over months in combination with invoice at departure. Make options for journalizing revenue more clear.
Contractors can now add images to todo's.
We fully migrated to Payment methods on V3, so payment methods in V2 have been removed.
The interface of the dashboard in the CMS has been changed to an overview of all pages.
We’ve added an empty state to the energy labels on objects, in case you have made a mistake.
The recaptcha notice is shown at a better place in the forms.
A 60-minute delay is added to Dorma KABA SMS messages.
Recaptcha is automatically enabled for all forms and cannot be disabled anymore.
Title and target attributes were added to links in the themed menu and copyright menu in the footer.
When editing the footer settings, It's now possible to configure a background color for the image list section on the bottom of the footer.
Show form on top of the extra's column in the footer.

Week 49 - 2023

Within the App Store we now have more statussen for apps that are being developed.
We’ve added a activity stamp to Apps, in order to have an overview of which Apps are inactive or sleeping.
Check for installing BEX Payments has been added to the checklist.
Added postal code to guest list for address details. This is mandatory for Austria.
Added the Email address and the object number to the export of reviews.
Todo invoices were lacking a clear overview. Invoice items were displayed in an unordered list. In the new situation, the invoice items are grouped by object, so owners have a clear overview of the payable amounts per object.

Week 48 - 2023

The permission 'Setup' has been modified. People who only have the 'Setup ' permission and not 'Setup Advanced' no longer have rights to modify types, price lists and discounts actions.
You can now export tasks cost items.
There is now an overview page with expected meter reading settlements.
You can now create expected meter reading settlements in bulk.
Retrieve the preferred language of the guest from Booking.com.
Tax Identification Number has been added to individual owner cards.
Energy label is now live on the object pages.
ReCaptcha links to privacy policy and terms of service will be opened in a new tab.
The gem that checks the VAT numbers is now updated
Stickers can be made in the CMS Content settings and can be selected per custom page (only for custom pages using sections).
Blocked objects by clusters now also show tasks for cleaning, this way the object will not be entered whilst guests are still there.