Error messages Twinfield

Dimension 1 must always be filled in

Twinfield says about this error message: ‘Twinfield is composed of a number of (dimension) levels. The first level contains the general ledger accounts, while the other levels contain any sub-administrations. If you receive the message during input that Dimension 1 must always be filled, the ledger account code is still missing.

The entry you wanted to make is therefore missing a general ledger account. Note, this does not necessarily have to be a visible posting line. A general ledger account may also be missing for the VAT code or sub-administration used.

Check this again in Twinfield and adjust if necessary. In Twinfield, go to Settings > Administration settings > VAT.

Click twice on the VAT rate name to view the details. Check whether a general ledger account has been entered under ‘Accounting entries’. An empty field causes this error message.

Dimension Reservations (XXXX) at level 1 should not be sub-analysed

You can resolve this by navigating to the general ledger account in Twinfield:

1. Financial Professionals
2. Dimensions
3. Balance sheet / Profit & loss
4. Find the general ledger account number by searching for the code (e.g. 1300)
5. Open the general ledger account
6. Navigate to the ‘Links’ tab
7. Change ‘further analysis’ to ‘Yes’

The format of the dimension code XXXX of dimension Invoiced revenue (XXXX) at level 1 must comply with the format XXXX.

You can resolve this by navigating in Twinfield to:

1. Settings
2. Administration settings
3. General settings
4. Check the box for Allow multiple main accounts for debtors/creditors

Ledger account XXXX with number XXXX requires the specification of a relation or cost centre.

Financial professionals

1. Dimensions
2. Balance sheet / Profit & loss
3. Find the general ledger account number by searching the code (e.g. 1700)
4. Open the general ledger account
5. Navigate to the ‘Links’ tab
6. Change ‘further analysis’ to ‘Occasionally’

Currencydate: The value date is mandatory.

Go to Cash & Banks

1. Find the cash / bank book that is causing problems
2. Set the line date field to ‘allowed’
3. Save
4. And try to synchronise again

The format of the dimension type DEB of dimension (XXXXXX) XXXXXX (XXXXXX) at level 2 must comply with the format CRD.

Most likely, the book a debtor on a general ledger account designated as an accounts payable.

1. Financial professionals
2. Dimensions
3. Balance sheet
4. Find the debtors/creditors account (e.g.1600)
5. Open the general ledger account
6. Navigate to the ‘Links’ tab
7. Delete the line ‘Account is linked to [Type] [CRD]’

error - dim1: It is not allowed to use a combination of accounts on detail lines or VAT lines if the same combination is also used by a bank or cash book. The combination of accounts on this line is used by bank or cash book Cash (KAS).

This has been a common error message with the move from synchronising everything to a journal entry.

Within Booking Experts, we use suspense accounts to process payments on. Often these numbers are created as Cash or Bank in Twinfield.

To solve this problem, a new account needs to be created in Twinfield for the different suspense account, the number chosen here can be taken over in Booking Experts.

After this, the synchronisation can be done again.

VAT code of the transaction line does not match the VAT code set for the general ledger account

This means that in Twinfield a certain VAT percentage is set to be mandatory. Do you then set a different VAT percentage once, intentionally or accidentally? Then you get an error message back. You want to change this in Twinfield.

You can check this in Twinfield in the following menu:

1. Financial professionals;2. Dimensions;3. Click Profit & Loss;4. Click the desired general ledger account;5. Go to the Links tab;6. Uncheck VAT.

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