Outstanding payments
🇳🇱 Nederlandse vertaling
In this support article you can read how to set up outstanding payments by installments, view the payments and sort by arrival date in the overview.
1. Set reminders
2. View outstanding payments
3. Sort by date of arrival
Set reminders
It is possible to split the standard deferral periods for reminders, formal notices, and demand letters. When an outstanding payment is delayed, the chosen deferral periods will be applied.
1. In the top right corner, please click on the Gear icon;
2. In the submenu on the right, please click on Other administrative settings;
3. Click on the tab Other;
4. You can now set the desired deferral periods.
View outstanding payments
Invoices for which the payment term has expired are shown in the Outstanding payments overview. Here you can filter by payment date, type of invoice, phase of the invoice and expired payments.
2. You can view the list of outstanding payments for you through the filters;
3. From this overview you can send the reminders or postpone the reminder by using the Send and Postpone buttons when you go over the relevant outstanding payment;
4. This can also be done in bulk, by selecting the relevant outstanding payments by means of the check marks;
5. If wanted, you can export this data using the export button at the bottom of the page.
Sort by date of arrival
Additionally there is the possibility to sort the outstanding payments by date of arrival for both reservation and cancellation invoices. When sending a batch of payment reminders, this will also be taken into account. Because of this, the deferral period does not overlap with the day of arrival.
