Refundable and non-refundable rates
It is possible to work with different prices for different channels. An example of this is a higher price when you allow the guest to cancel within a certain period. These are refundable rates.
We speak of non-refundable rate when you offer the guest a lower rate if they forfeit their right to cancel. This will not be refunded in case of a cancellation.
You can attach different conditions to each rate plan. When a reservation is made using a certain rate plan, these conditions are transferred to the Booking Experts reservation. This way, you can apply a stricter cancellation policy when you offer your guests a lower rate.
Channels that work with different rates
In Booking Experts, we can link different rates to different channels:
- Booking.com;
- Expedia.
Setting up different rate plans
Booking.com
To set up different rate plans for Booking.com, you need to log in to your extranet, or ask your account manager to set this up.
1. Go to Rates & Availability;
2. Select Price profiles to see if you already have a non-refundable rate;
3. If not, add non-refundable price;
4. Go through the steps and save the rate plan.
Expedia
To set up different rates for Expedia, you need to log in to the partner central, or ask your account manager to set this up.
1. Go to Rooms and Rates;
2. In Setup, select Rooms, Rates and Policies;
3. Click on Add a Room or Rate Plan;
4. Go through the steps and save the rate plan.
How are the different rate plans linked?
In the link with the channel, we set up the rate plans per accommodation type.
This way, you can indicate which accommodations can, and cannot be linked to a certain rate.
Within this link, it is only possible to increase or decrease the price by a percentage. It is not possible to charge a set price per night.
