Adding or changing terms and conditions

🇳🇱 Nederlandse vertaling

In this article you can read how you can add, change and link terms and conditions to general accommodation types and specific types. It also explains how these terms and conditions are displayed on the website.

1. Adding terms and conditions
2. Edit terms
3. Delete terms
4. Link terms to accommodation kind
5. Linking general terms and conditions to a type
6. Highlight terms on website
7. Terms and conditions with checked box in CMS

Terms and conditions can be entered per concern. This will allow you to manage the conditions from one place if you use multiple licenses. It will also allow you to set terms and conditions per type of accommodation.


Adding terms and conditions

1. Click the gear icon in the right upper corner of the screen to navigate to park settings;
2. Next, in the submenu on the right, under the tab Concern, click the submenu 'Terms and conditions (the tab Concern is only visible if you have all the rights for all linked licenses);
3. Click New to add new terms and conditions;

4. Enter the name of the conditions. By clicking the flag icon, you can add the conditions in several languages;
5. Next, click Create terms.

The Terms and conditions will be displayed as a link at the front office.


Edit terms

1. Click the gear icon in the right upper corner of the screen to navigate to park settings;
2. Next, in the submenu on the right, under the tab Organization settings, click the submenu 'Terms and conditions (the tab Concern is only visible if you have all the rights for all linked licenses);
3. Click on the name of the terms and conditions you want to edit;
4. Edit the changes and click Update Terms.


Delete terms

1. Click the gear icon in the right upper corner of the screen to navigate to park settings;
2. Next, in the submenu on the right, under the tab Concern, click the submenu 'Terms and conditions (the tab Concern is only visible if you have all the rights for all linked licenses);
3. Click on the name of the terms and conditions you want to delete; 
4. Click on Delete to delete terms and conditions (this is only possible if the terms are not used).


Link terms to accommodation kind

After this, the terms and conditions can be linked to various types of accommodation. To do this, you can  contact us for assistance.
Depending on the type of accommodation the visitor is making a reservation for, the terms and conditions linked to it will be displayed.


Linking general terms and conditions to a type

It's possible to link general terms and conditions to a type. This can be convenient if the general terms and conditions vary per type.

To do so, first add these general terms and conditions at the 'General terms and conditions'. You'll find instructions on how to do this above. Next, you can select the type to which you'd like to add the general terms and conditions. After this, click 'edit'. You can now select the general terms and conditions applying to this type here.


Highlight terms on website

If you use CMS in addition to Booking Experts, you can also display the conditions on the website by means of the widget Terms and Conditions.


Terms and Conditions with checked box in CMS

It is not necessary to have guests agree with the Terms & Conditions by checking a box. It is sufficient to notify the guests of the Terms & Conditions during the booking process (this happens in the last step before payment) and when you have given the customer the possibility to review the Terms & Conditions (for instance by putting these on the website, or refer to them again in the booking confirmation).

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