Commission channel

This article explains how to set commission on the correct invoice.

1. Commission channel on channel invoice
2. Commission channel on guest invoice

The commission for a channel can be set up in two ways:

Commission channel on channel invoice;
Commission channel on guest invoice.

Commission channel on channel invoice

If you want to mention a channel's commission on an invoice to a channel, you can create a cost for this. This cost creates a negative amount on the invoice to the channel. This ensures your invoice to the channel matches the invoice you receive from the channel.

Creating a cost:

1. Go to the Setup tab;
2. In the submenu to the right, select Costs;
3. Select New Cost;

Fill in the following details at the Price calculation heading:
4. Selectability, the cost is Mandatory;
5. Enter the amount or percentage as a negative number (for example, -20);
6. Check Counts as rent;
7. Check Don't calculate in all-in prices;

7. Select Through external channels at the heading Applies to reservations and select the channel for which this cost is intended;
8. Indicate that the costs are charged to the Channel.

Commission channel on guest invoice

If you want to list the channel's commission on the invoice to the guest, you can create a cost for this. This is useful, for example, when the channel directly charges commission costs to the guest, which is what Pitchup does.

With this cost you create a negative amount on the invoice to the guest, just as with the example above for the channel invoice. This means that your invoice for the guest matches with what the guest has already paid to the channel.

Because this concerns a cost on the guest invoice, you want to take this into account when naming the cost. Call this for example "Already paid to (name of the channel)". This way the guest sees a minus amount on your guest invoice, which indicates that this invoice line has already been paid to the channel and has therefore been deducted from the guest invoice.

Creating a cost

1. Go to the Setup tab;
2. In the submenu to the right, select Costs;
3. Select New Cost;

7. Select Through external channels at the heading Applies to reservations and select the channel for which this cost is intended;
8. Indicate that the costs are charged to the Guest.