Expedia

🇳🇱 Nederlandse vertaling

This article explains the Expedia links.

1. Link type
2. Create link
3. What will be linked?
4. FAQ's


Link type

Expedia is a push link. This means that Booking Experts will forward availability and prices to Expedia. Availability and prices are synchronized every 10 minutes.

You can connect with Expedia in 2 ways: a link with Hotel Collect or a link with Expedia collect. Both options are briefly described below.

  • Hotel Collect is a reseller link. This means that you do the billing yourself. For bookings received through Hotel Collect, only a guest invoice is created. The payment is made directly through you.
  • Expedia Collect is a tour operator link. This means that Expedia does the billing for you and they pay you after a period. For reservations made through Expedia Collect, both a guest and a channel invoice are created. The rent (and any additional mandatory costs, such as those set up with Expedia) will be placed on the channel invoice. Any other costs that are invoiced directly to the guest will be shown on the guest invoice.

Create link

Do you want to work with Expedia? Then you should first contact your account manager at Expedia. They create the rooms of the accommodations that you want to rent in their back office. Below you will find documentation of how this will be processed in the Expedia back office.

The link must be set for the LOS price model. To install the link correctly as quickly as possible, you can send the screenshots below to your account manager.

Expedia pricing

Expedia pricing


If the settings have been completed by Expedia, we will be notified by them. We will ensure the further linking of the types.


What will be linked?

Only the bare rents and availability will be linked. The cost items are not included and you need to set these yourself at Expedia.


FAQ's

I receive a reservation from Expedia outside of Booking Experts (via e-mail), what should I do? 
It is possible that there are technical problems with Expedia or Booking Experts. If a reservation is made in this situation, you will receive e-mails of the reservations that are made. You must then make these reservations yourself in Booking Experts. If this is caused by Booking Experts, then we are already aware of it and we are already working on a solution. We appreciate it if you inform us when a (similar) situation occurs.

Why do I see in the link overview with Expedia that only prices are synchronized and no availability? 
We synchronize prices and availability in one overview to Expedia. For each day that there is availability, we send the prices. Is there no availability? We will not send a price to Expedia for that day.

Can I work with Expedia Flex in Booking Experts? 
We currently do not support the Flex contract with Expedia. You can only connect with Hotel Collect or Expedia Collect.

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