KABA Application

🇳🇱Nederlandse vertaling

With the arrival of the App Store, the access link with KABA has been converted into an application. In this article we explain how you can install it for your own administration(s).

1. Installing the application
2. Set Application Message Template
3. View and resend code
4. Set door or room name for accommodation
5. When are emails/SMS messages sent?

1. Installing the application

In order to install the application you need to have access to the App Store, in this case there will be a market stall at the top of your Booking Experts menu bar. If you don't have this yet, ask Support to activate the App Store for you.

1. Click on the icon for the App Store;
2. Then choose the KABA App;

3. In the application, click Install;

4. Here is an overview of what the application can see in your administration(s);
5. Select the administration(s) for which this application is to be installed and click Install

6. Under Commands, select Settings;

7. Enter the following data:
You can request these details from KABA
    - Username;
    - Password;
    - Location names.
Save the settings.

The application has been successfully installed! 🎉

2. Set Application Message Template

When you have successfully installed the application, a tab will be shown under the submenu of the Templates, the Application Message Templates. You will need to personalise and activate these before sending the access code.
1. Go to the Gear icon;
2. In the submenu, choose Templates;
3. Choose Application Message Templates;
4. Click on Access code created to edit it;
Please note! the tag {{ access_code }} has to be used to show the code in the mail or sms.
5. If desired, choose to send the template by sms (for this you need to have a MessageBird account linked to the administration);
6. Save the application message template.

3. View and resend sent code

It is possible to view and resend the details of the code sent for the booking.
1. Go to the booking in question;
2. Click on Applications at the top and then choose KABA: View access code;
3. Here you can view the details of the access code;
4. If you wish, click Send again to send the code to the guest. Good to know: the code for the next day's arrivals, are sent as soon as the amount is paid in full and is sent on every whole hour. Should your guests pay the full amount at 12:15 the day before arrival, the code will really be sent at 13:00.

4. Set door or room name for accommodation

Within KABA, it could happen that your Booking Experts accommodation number does not match the number (door name) used within KABA. You can set which number corresponds to that accommodation at the particular accommodation in question.

1.To do this, go to the relevant accommodation;
2. Click on  Process;
3. Enter the  Door or room name;
4. Click on  Save accommodation to save the data.

5. When are emails/SMS messages sent?

A notification of the door code is only sent when the guest invoice has been paid in full. The notifications are sent between 08:00 and 22:00, one day before arrival.

Note: An exception to this are Booking.com reservations for which a guarantee has been issued (when making the booking). Booking.com has changed its way of working and VCC's can only be discharged after arrival. As a result, such a reservation is not paid for before arrival, which means that the code will not be sent. This causes problems for contactless parks, where no one was on location to give the guest access. When a reservation through Booking.com has a guarantee (VCC) and there are no additional costs booked by the guest, the code will be sent.

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