Exact Online App
The Exact Online app is available in our App Store. It allows you to conveniently link your records with the Exact Online accounting package.
Installing the application
To install the application, you need to have access to the App Store, in which case a market stall will appear at the top of your Booking Experts menu bar. To do this, you need the rights of an organisation manager. Don't have these rights? If so, contact your organisation manager.. Click on the app and then click +Install.
In the App Store, enter Exact Online in the search bar to find the app. Via the filter Category, you can of course also filter by Accounting. Then the Exact Online app will appear.
You will then see an overview of what the app can see in your accounts. Choose the administration(s) for which this app needs to be installed and click Install.
Authorise Exact Online
When the app is installed, click on "Back to app" to continue. Among the commands, choose Authorise Exact Online. Then log in with your Exact Online login details. When the connection is authorised click OK to continue.
Configurations
To send the journal entries to Exact Online, the accounts need to be linked.
Note! In settings, you need to check the correct environment regarding the country of your Exact Online administration.
Under commands, choose Configurations and click +Add. Select the administration you want to link and the Exact Online administration. Then click on Add Configuration.
Then click Edit to set up the configuration further.
Set the following items as required. Booking Experts administration, Exact Online administration, Memo journal, code for no VAT, frequency, start date, end date, Automatic synchronisation on or off and the delay in days.
Frequency: We recommend you synchronise daily in the beginning. This allows you to notice more quickly if any errors arise. If everything is running smoothly, you can switch to monthly synchronisation. This allows you to make changes before the journal entries are synchronised. After journalising, you need to delete the entry in Exact Online before you can synchronise it again.
Note: if you set an end date in combination with a delay of x number of days, your end date will have to be later in order to synchronise the last journal entries).
Have you set everything up correctly? Then save the changes. If all settings are correct, you need to activate the configuration. To do so, click the Activate button.
Synchronising journal entries from the past
To already synchronise journal entries from the past in a newly created configuration (without having to wait for the automatic synchronisation), click Synchronise.
If there are journal entries, they will be visible in the overview, you can view them by clicking View.
Resynchronising failed journal entries
It may happen that, due to incorrect settings, a journal entry cannot be synchronised. Go to the relevant configuration and click View at the journal entries.
If journal entries could not be synchronised, they will be displayed in the overview with No under Synchronised. Click on the relevant journal entry to view the error message, which lists the failed lines in the journal entry.
After making the necessary adjustments, you can resynchronise the journal entry by clicking on Synchronise again.
It is also possible to resynchronise all failed journal entries in the overview at once. This can be done per year. The system only updates entries that have been deleted in Exact.
Resynchronising synchronised journal entries
Due to changes in the past, or an adjustment in your general ledger account structure, the existing synchronisations may no longer match the data in Booking Experts.
You will want to restore this reconciliation, for this you can resynchronise the synchronisations that have already been made. To do this, go to the relevant configuration, click View under journal entries and click on the desired start date.
Note! First delete the relevant journal entry in Exact Online before performing the next step and resynchronising it.
Click Synchronise again to resynchronise the journal entry and update it in Exact Online.
Error messages
You can read the most common error messages here.