Available employee

Employees can provide support to visitors on your website. For each employee, you can decide who should be available for this and who should not. When you grant a support right to an employee and the employee is active during park opening hours, the support button is displayed on the website.

Add available employees

To add available employees, go to Access and Permissions.

If you want to change the rights of an existing employee, first click on the employee and then check the box next to support.

When creating a new employee, you can immediately tick support if applicable.

Support settings

Here you set when and how guests can reach this employee for support.

Available for languages

Here you set which languages the employee is available for.

Available if active

Tick if the employee is available for support questions when he or she is active in Booking Experts.

If you uncheck this box, you can add a schedule on which the employee can be reached.

Reachable on a direct telephone number

Select if an employee can be reached on a direct telephone number. By default, the phone number of the park is used.

Phone number per language

When a phone number is not entered for a certain language, the phone number set for the employee's own language (Dutch) will be used.

Reachable on a direct e-mail address

Select if an employee can be reached on a direct e-mail address. By default, the e-mail address of the park is used.

E-mail address per language

Here an e-mail address can be set for each language for which the employee is available. If an e-mail address has not been set for a particular language, the e-mail address set for the employee's own language (Dutch) will be used.

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