Group bookings

1. Create or add group booking from the reservation
2. Add group booking to existing reservation from planboard
3. Add underlying bookers/guests
4. Entering license plates
5. Booking confirmation
6. Insight into group bookings
7. Invoice

When you open a reservation, on the left side you will see the reservation details and the information about the main booker. On the right side you can add underlying reservations. You do this as follows:

1. Create a reservation via the Planboard or via the + Reservation button;
2. You fill in the details of the main booker;
3. After that you will end up in the booking. You can now add underlying reservations. On the right side you can choose + Add reservation;
4. You will end up on the planboard. There you select the desired dates for the underlying reservation;

Please note: the underlying reservations can have different arrival and departure dates. This is handy if one of the underlying guests wants to stay a few days longer!

5. In the reservation screen you will see that you are working on a reservation that is part of a main booking. This is where you enter the correct details for the underlying reservation;
6. After that you return to the reservation screen, you will see that there are multiple reservations. Each booking is indicated with a letter. You can click on a booking to see the underlying information. Think about entering the guest list and license plates;
7. The main booker receives the usual emails from Booking Experts, such as the reservation confirmation, the request to fill in the guest list and license plate, and the emails with payment reminders. 

Do you want to link multiple reservations? Then repeat these steps. 

If you navigate to the Planboard, you can add underlying reservations to a booking from there. 

1. Navigate to the Planboard;
2. Select the desired reservation that you see as the main booking;
3. Now on the right side the extended reservation details will open;
4. At the very top you have the option to click + Add reservation;
5. On the planboard, select the desired dates for the underlying reservation;

5. In the reservation screen you will see that you are working on a reservation that is part of a main booking. This is where you enter the correct details for the underlying reservation;
6. After that you return to the reservation screen and you will see that there are multiple reservations. Each booking is indicated with a letter. You can click on a booking to see the underlying information. Think about entering the guest list and license plates. 
7. The booker receives the usual emails from Booking Experts, such as the reservation confirmation, the request to fill in the guest list and license plate, and the emails with payment reminders. 

Do you want to link multiple reservations? Then repeat these steps. 

To process guest data from underlying guests, you must have the guest list module enabled. Is this not enabled in your administration? Then send an email to support@bookingexperts.nl. 

Here we explain how you can enter the guest list of underlying bookings:

1. Open the desired booking;
2. On the right side, click on the desired underlying booking;
3. You will now see your selected underlying booking under the Reservation heading;
4. After To check you can click on the icon of the figure or behind the name of the main guest you can click on the icon of the pencil. In both cases you can fill in the guest list of the underlying booking;   
5. Click on Save reservation at the bottom of the page. 

Do you want to do this for several reservations? Then repeat these steps. 

To process license plates, the license plate module must be enabled. Is this not enabled in your administration? Then send an e-mail to support@bookingexperts.nl.

The main booker will receive the emails (see here more information about the templates) to enter the license plates. It can also happen that this does not happen. In that case you want to enter the license plates of the underlying bookers in the backoffice. You do this as follows.

1. Open the desired booking;
2. Click on the right hand side on the desired underlying booking;
3. After To check click on the icon of the car. Here you enter the license plate number;
4. Click on Save reservation.  

Do you want to do this for several reservations? Then repeat these steps. 

After making a group booking, the reservation confirmation is only sent to the main booker. He also sees in the reservation confirmation information about all underlying reservations: namely the check-in and check-out date, the type and (if booked with preference) the booked number and the number of persons. 

This information is loaded using the tag: {{ locals.reservation_summary }}. This is standard in your booking confirmation. Do you want to show this information in other templates or auto emails? Then you can edit that email and add the tag.

Please note: if you do so, adjust this for all languages!

In the overview of the reservations you can see what group bookings are. To do this, click on Reservations in the green top menu. There you will see behind group bookings a square with a letter. Letter A stands for the main booker and then each underlying booking gets the next letter. 

Has a group booking been made? Then the invoice for the guest also looks a little different than you are used to. On the first page we show a summary of the booking, or: the total amount. The QR code to make the payment is also shown.