Adjust the payment policy of a sent invoice

Sometimes you may want to change the applicable payment policy. For example, if you and the guest agree to different payment terms, or there was a mistake in the original payment policy.

To change a payment policy, perform the following steps:

  1. Open the relevant invoice
  2. You can go to the invoice via the reservation or invoices
  3. Here you will find the button 'Reset payment policy';
  4. Set the payment policy as required;
  5. Save your changes

Don't forget to send the guest or owner an update of the adjusted payment terms via a new confirmation.

Adjusting the payment policy of an invoice by resending it

Besides using the 'Reset payment policy' button, it is also possible to make the same changes by resending the invoice. Open the invoice and click 'Send invoice'. In this screen, you can also enter changes to the payment schedule before actually sending the invoice.

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