Owners and setting up direct debit

Setting up direct debit

When the direct debit module is enabled and you have checked direct debit in the Mollie payment methods, each owner can indicate in his overview that he wants to pay the invoices by direct debit.


To set up direct debit, a mandate must be issued. This is done in the form of an invoice payment.

For this, an existing open invoice can be used or a one-off owner invoice can be created with an amount of €1.00.


For this, the owner logs into his Booking Experts environment and then clicks on the invoices tab. Here, authorise direct debit or open the specific invoice and click on pay by direct debit.

Automatic deactivation after failed direct debit

After 3 attempts to collect the outstanding amount, the direct debit will be deactivated by the system. If the owner wants to use it again, he or she must first provide a mandate again by making a payment.

Tips:

Default limit

The default limit for direct debits at Mollie is 1000 euro but this can be increased on request. You need to contact Mollie for this.

Processing time

Processing a direct debit can take up to 5 days. We collect on the due date of the invoice. So these come in a backlog.

Display in the invoice

If a direct debit is on its way, you can see this in the description "This invoice has an outstanding payment with reference <code> at Mollie." to the invoice.


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