Statuses of security deposits
A list of all possible security deposit statuses and their meaning.
Required
The deposit is required when it is not yet paid.
Secured
The deposit is secured when it has been paid.
Released
The deposit is released when no damage reports have been made and the deposit may be refunded.
Blocked
The deposit is blocked when a damage report has been added. The block prevents the deposit from being automatically released.
Claimed
The deposit is claimed when one or more damage reports have been charged to the guest, with the claimed amount being equal to the deposit amount.
Partially claimed
The deposit has been partially claimed when one or more damage reports have been charged to the guest, with the claimed amount being less than the deposit amount. The remaining amount is released and added to the balance of the invoice.
Over-claimed
The deposit is overclaimed when one or more damage reports have been charged, with the amount claimed exceeding the deposit amount. The guest may have to pay extra.
Waived
The security deposit is waived when you no longer want to charge the guest the security deposit.