Viewing and crediting receipts
In the submenu 'Receipts', you'll find an overview of all recent receipts. You can filter them by period, user, or payment method. The displayed receipts can be exported using the button at the bottom right. Click the number of a receipt to view its details. At the bottom right of the detail page, you can also view the journalization records of this receipt via the 'Journal entries' button.
Crediting a receipt
Occasionally, you'll want to undo a transaction and refund the money to the guest. This is crediting a receipt. To do this, go to the relevant receipt. At the top right you will see a button for each payment method that can be used to credit this receipt. The payment method for the refund does not necessarily have to be the same payment method used for the original payment. If there is more than one register, you must select the register to be used to carry out the refund in the dropdown of the payment method for crediting. Once you have credited the receipt, the refund is added to the receipts overview as a credit receipt, with a negative amount.
You cannot cancel or undo a credited receipt. If you have credited the wrong receipt, a new receipt with the same content must be created. The original receipt and corresponding credit receipt will cancel each other out in the results.
Can I change the date of a receipt?
It is not possible to change the date of a receipt after the fact. If there is a difference when closing the register because a transaction has not been registered correctly, you can resolve this before you confirm the count. Create a receipt for the forgotten transaction, and then close the register with a new count. If the register is already closed, you need to correct the count.