Import and export vouchers
Import
Are you making the switch to Booking Experts and taking vouchers with you from your old reservation system? If so, you can import them into Booking Experts.
Go to the Reservations tab and choose Vouchers in the right menu. At the bottom right, you can choose Import. Download the file and complete this file. In the file you need to enter the code of voucher, the amount of the voucher, the email address the voucher is linked to, the value, the location, when the voucher was created and when it expires. Once you have completed the entire file, attach the file and select upload. Then add the file and choose Upload. The vouchers can now be redeemed immediately by the guest.
Do you not see the option to import? Then you probably don't have the right permissions in Booking Experts. Ask a colleague to assign you more rights. This is because you must have all rights, only the access right is not enough to import.
Through importing, vouchers in this way can also be issued as a kind of gift card.
Export
It is also possible to export the issued vouchers in 1 file. To do this, go to the Reservations tab and click the Vouchers button in the right submenu. Then click on the Export button. In this export file you will find the following data:
- The masked voucher code;
- The reservation number on which the voucher was issued;
- Arrival and departure date of the original reservation;
- The date of cancellation;
- The reason for cancellation;
- The total voucher amount spent;
- Outstanding voucher amount;
- The name of the guest;
- The e-mail address of the guest