Costs / Extras

Costs/extras for reservations are (optional) add-ons or upgrades that are available when making a reservation or which the guest can add in the customer portal.

These extras allow guests to customise their stay according to their specific needs and preferences.

Costs can also be used for mandatory surcharges such as tourist tax or a surcharge for a pet.

Creating costs

Read here all about creating costs.

Edit, copy or delete costs

Of course, you can also edit or delete a cost. Did you know that you can also copy a cost? Information about editing, copying or deleting cost items can be found here.

Costs and standard prices

You can use standard prices in cost items. This eliminates the need to create a new cost centre if you want to increase or decrease the price.

Here you can read how to use standard prices in cost items.

Preferred charges

Do you want to calculate costs when a guest chooses a specific object or amenity? You can do this with preference charges. Want to know more about preferential charges? You can read about it here.

Linking costs to amenities

Do you want to calculate extra costs for objects with certain amenities? Read how to link cost items to amenities here.

Calculating costs for additional persons

Is the price in your price list based on a certain number of persons? You can calculate costs for additional persons in the reservation. Do you want to set this up? Read all about it in this article.

Costs and stock management

If you have a maximum number of cots, for example, you can use stock management in the Costs item to ensure that the cost item is no longer available the moment you run out of stock. Read here all about inventory management.

Validity period for costs

It is important to set a validity period for your costs.

More information can be found here.

Price differentiation by channel and/or by type

In a cost item, you can work with standard prices or you can apply a price differentiation based on type, channel or type and channel. You can read more about this in the following articles: price differentiation by type, price differentiation by channel, price differentiation by channel and type.

Merging cost items

If you can merge cost items, Booking Experts indicates this in the cost item overview. You can also merge cost items yourself. If you have created separate cost items for each channel or type, you can choose to merge these into 1 cost item. By means of price differentiation per type and/or channel, you can enter the different prices. You can read more about merging cost items here.

Costs not invoiced when making a reservation

Can the guest pay this cost upon arrival? Then use the 'Do not invoice' setting.

In the booking process and on the invoice, the cost item will be shown as payable on arrival. Further invoicing and payment of this is done outside Booking Experts. More info can be read here.

Costs on guest- or channel invoice

For touroperators, you can set in channels whether a cost should appear on the guest invoice or channel invoice. Click here for more information.

Costs in statistics

In the overview of the cost item, you can see the statistics of this cost item. More information can be found here.

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