Payments, guest invoice and channel invoice

Payments

In the Reservation, you can see what has been invoiced, paid and outstanding. To do this, open the Reservation and you will see the payment and invoice details on the left-hand side of your screen.

Different payment schedule

When sending an invoice via the back office, you can choose to set up a different payment schedule. By default, the applicable payment schedule is used. Based on the payment plan set, the down payment will be shown at the top when sending the invoice. It is possible to deviate from this by adding or removing another payment term.

It is also possible to edit the payment schedule via the edit payment schedule button in the Reservation. You need this option if you work with invoicing at departure. This is because then there is no invoice to send.

Guest or channel invoice

Which type of invoice is created depends on the channel through which the reservation is made.

Reservations with the channel own website and back office always receive a guest invoice. A tour operator channel a channel invoice and in some cases also a guest invoice. Whether a guest invoice is necessary with a channel invoice depends on the settings of the Costs in the channel. If these are to be invoiced to the guest then a guest invoice is also required. If everything is invoiced to the channel then you only need a channel invoice for the Reservation.

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