Setting up communication by email
In your Administration settings, on the tab 'General', you can enter an e-mail address and tick several boxes to further detail settings. This email address is used as the sender address of emails to your guests. The email sender name, by default, is the same as your administration name.
If you want to send emails from your PMS, with this general e-mail address as the sender instead of noreply@bookingexperts.nl, make sure you verify the email address too.
Use a different sender address per language
It is possible to have the email address differ according to language. This can be useful if, for example, you have a separate email inbox for different languages. When you tick this box, a flag button appears that allows you to toggle between languages to specify an email address.
Sender name differs from administration name
If you want to communicate a different brand to the guest, you can set a sender name that is different from the administration name. This can be done for each language. When you tick this box, an input field appears for a sender name, and there is another flag button to toggle between languages.
Send a blind copy (BCC) of all outgoing email from Booking Experts
Check this box if you want to receive a copy of all outgoing emails. This can be useful if, for example, you want to quickly see what new reservations you have received. When you tick this box, an input field appears for a BCC email address.